We are not like other green energy providers. We challenge the idea that ‘being green’ is all about making a big commitment, about making an extra effort, and paying extra costs.
Indeed, companies often talk about green energy as an ‘alternative’. On the contrary, green energy makes sense for everyone, and we want to make it mainstream.
So, our prices are competitive not only within the green market, but also the entire utilities industry. By minimising the cost and effort it takes to switch, we aim to remove all obstacles to going green.
And because we want to give you even more reason to switch, we allow our customers to become shareholders for free.
Put simply: we do care about the environment, but we are not idealists with our heads in the clouds. We are down to earth, in every sense.
Here at Green Energy UK we aim to give you the best possible standards of customer service. Our goal is not simply to have satisfied customers; we want delighted ones!
We think you deserve great service not just from us but also from the electricity distributors who form part of the energy network. We have therefore set out the minimum standards you can expect from us both in our Customer Promise.
At Green Energy UK, our aim is to always exceed these targets but in the rare event that we don’t, we – or the electricity distributors – will pay you compensation.
Here at Green Energy UK, we make you part of our business for free. For no cost whatsoever, you are entitled to shares. Why’s that, I hear you ask? Well, it may sound crazy, but this is our way of rewarding our customers for choosing to go green.
And not just that – we want our customers to be more than mere consumers, but instead to take an active role in shaping their energy supply. As shareholders, every one of you is invited to tell us your thoughts at our AGM, and you’ll also be able to get updates on how we’re doing financially. No corporate smoke and mirrors here, but an open and honest approach to doing business.